Terms of service

TERMS OF SERVICE – IronD

OVERVIEW

This website is operated by FT LTD (“IronD”, “we”, “us”, or “our”). Throughout the site, the terms “we”, “us” and “our” refer to IronD.

IronD offers this website, including all information, tools, and services available from this site, to you (the “user”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

If you do not agree to all of these Terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform enabling us to sell our products and services.

SECTION 1 – ELIGIBILITY & USE

By using this site, you confirm that:

  • You are at least 18 years old (or the age of majority in your jurisdiction)
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws (including copyright or consumer laws)

We reserve the right to refuse service to anyone at any time.

SECTION 2 – ORDERS & BILLING

We reserve the right to:

  • Refuse or cancel any order at our sole discretion
  • Limit quantities per customer, household, or order
  • Cancel orders suspected of fraud, resale, or abuse

You agree to provide accurate billing and account information.

If we cancel or modify your order, we will notify you by email and refund any amount paid for the cancelled items in full to your original payment method.

SECTION 3 – PRICING & PAYMENTS

  • All prices are shown in US dollars (USD) or, depending on your location, in your local currency
  • Prices may change at any time without notice
  • If we discover an obvious pricing error before your order ships, we will contact you and you may confirm your order at the correct price or cancel it for a full refund

Payments are securely processed through third-party providers. We do not store your full payment details.

SECTION 4 – SHIPPING & DELIVERY

  • Delivery times are estimates, not guarantees
  • Delays may occur due to carriers, customs, or external factors
  • We are not responsible for shipping delays outside our control

Risk of loss transfers to you upon delivery.

Incorrect shipping details provided by the customer are the customer’s responsibility.

If we can’t ship your order within our stated processing time, we will email you with a revised shipping date and the option to cancel for a prompt full refund. Your statutory rights regarding late delivery are not affected.

Shipping times and conditions are detailed in our Shipping Policy.

SECTION 5 – RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy, which includes our 30-day money-back guarantee.

We reserve the right to:

  • Refuse requests that do not meet our Refund Policy, without affecting your statutory rights
  • Issue refunds or replacements in line with our Refund Policy

If there is a problem with your order, please contact us first at contact@irond-en.com — we can usually resolve it faster than your bank. This does not affect your rights with your card issuer.

SECTION 6 – PRODUCT DISCLAIMER

Individual results vary and will not be identical for all users. If you are not satisfied, our 30-day money-back guarantee applies (see our Refund Policy).

Please use our products as directed. Nothing in these Terms affects your statutory rights regarding the quality, fitness for purpose or description of the goods.

SECTION 7 – HEALTH & LIABILITY DISCLAIMER

Any health- or fitness-related information provided by IronD:

  • Is for informational purposes only
  • Is not medical advice
  • Should not replace consultation with a qualified professional

If you have an existing injury, pain, or medical condition affecting your hands, wrists, or arms, consult a licensed professional before using our products.

SECTION 8 – PROHIBITED USES

You agree not to:

  • Use the site for illegal or fraudulent purposes
  • Interfere with site security or functionality
  • Upload viruses or malicious code
  • Abuse, harass, or harm others

Violation may result in termination of access.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this site (branding, logos, text, images, etc.) is owned by IronD or licensed to us.

You may not:

  • Copy, reproduce, or resell content
  • Use our branding without written permission

SECTION 10 – THIRD-PARTY SERVICES

We may use third-party tools or services.

We:

  • Do not control these services
  • Are not responsible for their performance or policies

Use them at your own risk.

SECTION 11 – DISCLAIMER OF WARRANTIES

We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Results will be accurate or reliable

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. Nothing in these Terms limits your statutory rights as a consumer.

SECTION 12 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for defective products under applicable product liability law, or for any other liability that cannot be excluded or limited by law, including your statutory rights as a consumer.

Subject to the above, and to the fullest extent permitted by law, IronD shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or revenue
  • Any damages arising from your use of the Service

Subject to the above, our total liability shall not exceed the amount paid by you for the product.

SECTION 13 – CHARGEBACK & FRAUD PROTECTION

We actively monitor for fraudulent activity.

We reserve the right to:

  • Contest chargebacks with evidence
  • Share order and IP data with payment processors
  • Ban customers engaging in abusive disputes

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless FT LTD (trading as IronD) and its affiliates from any claims arising from:

  • Your violation of these Terms
  • Your misuse of the Service

SECTION 15 – TERMINATION

We may terminate or suspend access:

  • Without notice
  • For violations of these Terms

You remain liable for all amounts due prior to termination.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of England and Wales. If you are a consumer, you will also benefit from any mandatory provisions of the law of the country in which you live, and you may bring proceedings in the courts of your country of residence. Nothing in these Terms affects your statutory rights as a consumer.

Company details:

FT LTD
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the site constitutes acceptance of those changes. Changes will not apply to orders placed before the change; the Terms in force at the time of your order apply to that order.

SECTION 18 – CONTACT INFORMATION

IronD
Email: contact@irond-en.com
Website: irond-en.com